Contact & Help
Quick support for questions - with clear answers in the Help Center and direct contact.
→15 Years Experience · Shisha European Champion · 250,000 Customers
Our online shop was founded in 2013 because, as hookah fans ourselves, we were looking for a place where quality, advice, and honest product data come together. Since then, SmokeDex has grown into a complete digital experience: selection, storytelling, and service from a single source. Whether you're looking for your first pipe or planning a new top setup – we help you find the right products without detours.
We are not just retailers, but European Hookah Battle champions, a training company, and operators of the largest shisha network SmokeDex. Every item is curated, shipped daily at noon, and usually arrives within 1–2 business days. Questions? Contact us anytime info@hookahflow.de or via WhatsApp at 0170 / 3250234 – we respond personally.